Frequently Asked Questions
General FAQ
When is WSWA's Access LIVE event?
February 3-6, 2025
Where is Access LIVE taking place?
Gaylord Rockies Resort & Convention Center
6700 N Gaylord Rockies Blvd, Aurora, CO 80019
How much does it cost to register?
Pricing varies depending on registration date and type.
How can I register?
Can I register onsite?
Yes! Please note onsite registration fees are higher.
Do I have to be a member of WSWA to attend?
No, you do not have to be a WSWA Wholesaler Member or WSWA Associate Member to attend. WSWA members, whether Wholesaler or Associate, pay a lower registration fee than non-members and receive discounts on exhibit booths. First time Non-Member Wholesalers must be approved to attend for a discounted rate by the WSWA Vice President, Membership and Data Services, Bob Wiggans. Please contact Bob at Bob@wswa.org for more information.
Who can attend Access LIVE?
Anyone in the beverage alcohol industry!
- Suppliers
- Service Providers
- Wholesalers
- Retailers, On and Off Premise
- Media and Influencers
I have registered to attend, but have not received a confirmation email. What should I do?
Confirmations are sent by email to the email address provided online during registration. Please check your spam for confirmation. If no email has been received, contact Catherine Ontko at catherine.ontko@wswa.org or (202) 371-9792 as soon as possible to confirm your registration.
When can I sign up for ticketed events?
There are no individually ticketed events. Anyone who would like to attend an event must register for the full show.
Where can I find the schedule of events?
Schedule of events will be shared soon!
What events can I attend?
Registered attendees may attend all events listed on the Schedule of Events, unless the events are noted as invitation only, RSVP only, or closed. Open events include but are not limited to Celebrate LIVE, TASTE, Main Stage and LIVE Stage sessions, the Brand Battle Championship and Ovation LIVE.
When and Where are the Main Stage Business Sessions?
Full schedule of events coming soon!
When and where are the LIVE Stage educational sessions?
These sessions are open to all registered attendees and are located in Access HQ, the exhibit hall. Exciting speakers will take the stage hourly during the show hours. Be sure to view the schedule of events for up-to-date times and speaker sessions.
Can I extend my stay past the event dates?
Yes. You can choose your check-out date when making your reservation through the housing link found in your confirmation email. If you have any challenges with extending your stay, please reach out Catherine Ontko at Catherine.ontko@wswa.org or by phone at (202) 371-9792 for assistance.
What else can I do during my stay?
Can my spouse and/or family attend?
Spouses are welcome to register at the spouse rate and attend the event. While family is welcome to stay with you, no one under 21 years of age may walk the show.
What is the attire?
The convention attire is both business casual and business, depending on personal preference. There will be indoor and outdoor activities. Please dress comfortably and appropriately for the weather.
Can my company hold its own meeting, reception or dinner at the convention?
Yes! Please contact Kari Langerman by email at kari@wswa.org or via phone at (202) 415-1428 to confirm space availability.
How will I identify the different registration types such as Wholesalers, Retailers, and Media?
Badges and lanyards are color and category coded.
Are discounts available for packages or group rates?
No, there are no group discounts.
What forms of payment does WSWA accept?
If paying in advance, WSWA accepts American Express, Discover, MasterCard, VISA, Checks, Bank and Wire Transfers. If paying on-site, WSWA accepts all credit cards previously listed or cash. Checks and wire transfers cannot be accepted on-site.
How can I get a list of registered attendees?
Sponsors and exhibitors will receive a list of all attendees approximately one month prior to the show and then again a few weeks post-show. All attendees will have access to the attendee list in the Access LIVE app, once live.
Will you check badges at the door of Access HQ (exhibit hall)?
Yes. Everyone must wear an official 2025 WSWA Access LIVE badge to enter Access HQ (the exhibit hall) and all Access LIVE events.
How and where do I get my Access LIVE badge?
You will receive your show badge when you check-in at the WSWA Registration Desk near the Rockies Square, on the main level of the Gaylord Rockies Convention Center. Badges will not be mailed in advance of Access LIVE.
What if I need to make a correction on my name badge?
Email Catherine Ontko at Catherine.Ontko@wswa.org if you notice there's a mistake on your badge name listed during registration. On site, simply ask one of the WSWA staff at the Registration Desk to reprint your badge.
What if I lose my badge while at Access LIVE?
There will be a $75 Lost Badge Replacement fee. Please see WSWA staff at the Registration Desk for assistance.
What airport is closest?
Denver International Aiport
8500 Peña Blvd, Denver, CO 80249
This airport is approximately 5 miles, 7 minutes.
Recommended Transportation to and from airport/hotel?
We recommend using either taxicabs, Uber or Lyft. These are all easily secured at both the hotel and the airport. If you prefer Uber or Lift, be sure to download the app before arrival in Denver to expedite your transportation request.
Can I make a sleeping room or personal suite reservation directly with the hotel through the housing link?
Yes, you must make all housing and suite reservations through the reservation link to receive the group rate at the host hotel for Access LIVE.
What are the hotel cancellation policies?
All hotel rooms and suites must be cancelled at least 7 days in advance in order to be refunded for your first night’s room deposit. All cancellations within 7 days of your scheduled check-in will result in forfeiting your first night’s room deposit. All cancellations must be made in writing to the WSWA Meetings & Events Department at registrations@wswa.org.
Do the hotels have fitness centers and spas?
Yes, Gaylord Rockies has a full gym, spa as well as pools.
What are the hotel's check-in and check-out times?
Check-in: 4:00 p.m.
Check-out: 11:00 a.m.
What is the host hotel?
Gaylord Rockies Resort & Convention Center, which is connected to the Convention Center!
What if I stay at a different hotel?
You can stay at any hotel you wish. There is a $425 fee added to registration rates for those staying at a hotel other than Gaylord Rockies Resort & Convention Center.
What is the refund policy for the show?
- A 100% refund (minus $75 processing fee) is available before September 24, 2024.
- A 50% refund is available from September 25 to December 13, 2024.
- No refunds are available after December 14, 2024.
How do I cancel my hotel room?
If you need to cancel your hotel stay, please reach out to Catherine Ontko at catherine.ontko@wswa.org or 757.775.8530. Please note if you cancel within one week of your arrival date, you will be charged one-night's stay.
How can I pay for my badge if I forget?
It is important to pay for your badge via your registration portal prior to the event. If you have not, we will have staff on-site to collect payment, but lines can be long. Remember, your badge will not print if you have not fully paid your registration fee.
What are the future dates and locations of Access LIVE?
- 2026 Access LIVE: February 2-5, 2026 | Las Vegas, Nevada – Caesars Forum
- 2027 Access LIVE: February 1-4, 2027 | Dallas, Texas – Gaylord Texan
- 2028 Access LIVE: February 28 – March 3, 2028 | Orlando, Florida – Gaylord Palms
Does WSWA sell lists of registered attendees to third parties?
We are dedicated to protecting your data and privacy. WSWA will not trade, sell, or share your contact information with third party marketers without your consent unless required by law or as disclosed to you when the information is collected. If you are approached by any external party offering to sell WSWA or Access LIVE contact lists, please reach out to us immediately. Be cautious of potential scams and always protect your information.